Privacy Policy

Saturn Advice is committed to ensuring the privacy of your personal information. Any information that you provide us is held in accordance with all relevant privacy laws, including, without limitation, the Privacy Act 1993.

 

This policy is current as at 4 December 2024. We may change this policy from time to time.

 

Please review it on our website regularly.

 

 

Information we collect

 

The personal information we collect may include:

  • ​contact data such as personal address, telephone number, email address;
  • identification data such as full name, title, date of birth, passport, driver’s licence, tax numbers;
  • financial and related data such as bank account number, occupation, assets, income, employment;

 

 

Collection and use of your personal information

 

We collect and use your personal information in order to:

  • conduct our business (including opening and operating your account and managing our relationship with you);
  • evaluate and improve our products and customer service offering;
  • protect and enforce our rights as part of our relationship with you;
  • comply with all applicable laws including our anti-money laundering and common-reporting standards requirements;
  • conduct market research, data processing and statistical analysis; and;
  • market and advertise our services to you. However, if you ask us not to provide you with this information, we will comply with your request;
  • send our company newsletters;
  • offer you the services of our related parties: Saturn Invest New Zealand Limited and National Capital Limited;

 

If you do not provide the information we have requested, we may be unable to provide you with services such as management of your account and will not be able to market our services to you.

 

 

Disclosing your personal information

 

We may disclose your personal information to:

  • other companies or individuals who assist us with the purposes above or who perform functions on our behalf (such as data storage providers, our custodian and administration manager, our supervisor, where applicable, and specialist consultants);
  • other companies, agencies or individuals that maintain databases against which your identity may be verified including, but not limited to, the New Zealand Department of Internal Affairs and the New Zealand Transport Agency;
  • courts, tribunals and regulatory authorities including the Financial Markets Authority and Inland Revenue;
  • anyone else to whom you authorise us to disclose it;
  • and where we are required to do so by law;

 

 

Storage of information

 

The personal information we hold will be stored securely by us or our service providers, whether electronically or otherwise. We may hold your personal information on the cloud or other types of electronic system. We use a range of security measures to protect the personal information we hold.

 

 

Accessing and correcting personal information

 

You may request access to, or correction of, any personal information that we hold about you at any time (subject to certain exceptions allowed by law).

 

You may request access to, or correction of, your personal information by contacting us. Any update to your personal information may be used to update other information held about you by Saturn.

 

 

Collection of analytics information through our website.

 

To improve our website and advertising, we may use patterns and information gathered from web analytics tools. This may include traffic to, from and within our website, your mouse click activity, your IP address and other information that you voluntarily enter into the website.

 

In addition, our website may use third-party cookies from Google Analytics for Display Advertisers.

 

The tracking data is stored in a database managed by Google and gives us insight into behavioural information relating to visitor age, gender and interests on an anonymous and aggregate level and who has viewed our advertising on other websites.

 

 

Cookies

 

We may use cookies when you are on our website. These allow us to track and target the interests of our website users. Any information we collect and share with third parties through cookies is aggregated and anonymous (no personal information which is likely to identify you). The information may be used for security to help us identify you, to provide you with personalised features and for tracking traffic on our website to serve advertisements for our products and services when you visit our website and third party websites.

 

You can prevent new cookies from being installed and delete existing cookies. For information on how to do so, check your internet browser settings.